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Support Center

Need help with your booking, payment, refund, creator issue, delivery, or account related queries? Our Celetrin support team is here to help you.

Email Support

For booking issues, refunds, payment support, creator issues, and general help.

support@celetrin.com

WhatsApp Support

Fastest way to connect with Celetrin support team.

Chat On WhatsApp

Instagram

Follow Celetrin for updates, new creators, campaigns, and announcements.

@celetrin.in

Office Address

Celetrin Unit of Khodiyar Sarees,Second Fllor,City Shops,Diwanpara
Rajkot, Gujarat, India

Monday - Saturday
11:00 AM to 7:00 PM

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Frequently Asked Questions

How long does creator delivery take?

Delivery depends on selected service. Usually creators deliver within 2-7 days.

What if creator does not deliver?

If creator fails to deliver, Celetrin support team may process refund after verification.

Can I cancel booking?

Bookings may be cancelled before creator starts processing. Refund approval depends on booking status.

Where can I check my booking status?

You can track your booking, video upload, DM proof, and delivery updates from your dashboard.